What's up, y'all? I'm Jay Welling with Advantage Roofing Company right here in Tyler, Texas, nearly eighteen years of doing things the right way, no cutting corners, no fly-by-night nonsense. On this show we talk straight about roofing, storm season, protecting your biggest investment, and giving back to the community I love. Let's go.
So today I want to talk about something that makes my blood boil, and that's when an insurance adjuster tries to lowball you on your roof claim. If you've ever gotten a check back that felt way too small to actually fix the damage, this one's for you. Let's dig in.
Here's the first thing you need to understand, and this is important. That adjuster does not work for you, they work for the insurance company, and the insurance company makes more money when they pay you less. That's not me being cynical, that's just how the business runs.
Now, most adjusters aren't bad people, I want to be fair about that. But a lot of them are overworked, they're moving fast, and some of them straight up don't know roofs the way a roofer does. So they'll miss damage, they'll write it up cheap, and they'll hand you a number that doesn't come close to covering a proper repair.
So what should you actually do if you think your adjuster is trying to lowball you? First thing, do not cash that check and just accept it, and do not sign anything that says you're settling. Once you take that money and agree, it gets a whole lot harder to reopen that claim.
The next thing you do is call a licensed, local roofer, and I mean before you argue with the insurance company yourself. Because here's the deal, you're not a roofing expert and you shouldn't have to be. That's our job, and honestly it's the part I love most about what we do.
When you call us, we come out and we do a full, honest inspection of your roof, top to bottom. We're not just glancing up there, we're documenting every bit of hail damage, every wind lift, every soft spot the adjuster may have flat out missed. And we put it all together with photos and measurements so there's no room for guessing.
Then here's the part that really matters. We go to battle with that adjuster on your behalf, and I mean we get on the phone and we get in front of them. We'll do what's called a re-inspection, where we walk that roof with the adjuster and point to the damage right there so they can't pretend it isn't there.
I've had adjusters try to write off a roof as just wear and tear when it was clearly beat to pieces by hail, you big dummy. And when you've got a licensed contractor standing on that roof with proof in hand, that number tends to change real quick. That's the whole point, we take the fight off your shoulders and put it on ours.
Now, why does it matter that you use a local company for this? Because those out-of-town storm chasers, the ones who slap a magnet on their truck and roll into town after a big storm, they're gone in a few weeks. They take your warranty with them, and they sure aren't sticking around to fight your adjuster for you.
We've been right here in East Texas for nearly eighteen years, and we're not going anywhere. We're Owens Corning Platinum certified, we're licensed by the Roofing Contractors Association of Texas, and we're A plus accredited with the Better Business Bureau. That stuff isn't just fancy letters, it means when we tell the insurance company something, they take us seriously.
So let me boil it down for you real simple. If your adjuster lowballed you, don't cash the check, don't panic, and don't try to fight them alone. Call a licensed, local roofer, get an honest inspection, and let us handle the negotiation so you don't have to lift a finger.
Because here's what I promise you, and I mean this. We will never cut corners to save a dollar, and we will never let an insurance company do it to you either. You deserve the roof you actually paid for, plain and simple.
If your roof took a hit and you're staring at a number that feels too low, hit me up. I'll give you an honest opinion of exactly what I think, and if we can help, we'll go to bat for you.
Look, when I give you my word, it's written in stone, and we'll go to battle with the insurance company so you don't have to lift a finger. If you're in East Texas and you need an honest roofer who does good work, give Advantage Roofing Company a call at nine zero three, nine three nine, three one six eight, or check us out at advantage roofing company dot com. Peace out, see y'all next time.